IRS notice CP567 means your ITIN application was rejected, and the IRS remedy is a new, complete application with the correct documents and your tax paperwork attached. CP566 comes earlier: the IRS needs more information and gives you 45 days from the notice date to reply. After a CP567, the IRS returns your documents within 60 days of the notice date.
The two letters
CP566 and CP567 are different problems
CP566 is the recoverable middle state. In the IRS's words: we need more information to process your application.
You may have sent an incomplete form or the wrong documents. You have 45 days from the notice date to reply, and silence converts it into a rejection.
CP567 is the end state: we rejected your application. The IRS lists the shapes this takes: you may not be eligible, your documents may be invalid, or the reply they asked for never arrived.
Your specific reason is printed on your specific notice, and your documents come back within 60 days.
The causes
Why applications actually bounce
No federal tax return attached, when no exception applies. The W-7 instructions are explicit that applications include a return unless you meet an exception.
Expired documents. The IRS requires identification documents to be current at the time you submit.
Wrongly certified copies. A certified copy comes from the original issuing agency with its official seal. A notary stamp does not qualify, outside one narrow military exception.
All three are documentation discipline, not eligibility. Which is exactly why they are preventable.
The fix
The redo, and how to make it final
The IRS instruction after CP567 is short: send a new application, fill it out completely, answer all the questions, attach the correct documents and your tax paperwork.
If a refund is waiting, the stated path is that your return processes without the ITIN and the reapplication carries a copy of that return to release it.
The structural fix is choosing a route where the documentation is verified before anything is filed.
On First Class Citizen's route the documents are reviewed for authenticity up front and returned to you immediately, the intake is a two minute form with a passport scan, and the quoted timeline is 45 to 60 days, with published client results as fast as 37 days.
"You have the record for the fastest ITIN we have ever processed. We did it in 37 days."
Davide Vignoli
Client
"My ITIN was delivered in 1 month and 2 weeks. Really happy with the process and I am gearing up for my trip to Miami now."
Thor M.
Client
"Got my ITIN within 6 weeks thanks to you and the whole team. I just filled out a form and waited and it came to my mail."
Chris M.
Client
"I got the ITIN as promised, FASTER than I was promised. I got the corporation and everything is done, and whenever I have a question I get my answers right away."
Michael Niziolek
Client
"Got my ITIN in 40-50 days and now I have 2 credit cards already. The experience has been amazing with hands-on support from the team."
Andrew Menechian
Client
"The LLC is fine, the EIN was fine, the ITIN's all good, got the bank accounts remotely, so everything went pretty good."
Neil Ateem
Client
"The process was super quick and easy. Whoever is behind the scenes in your team, they are on it, very communicative."
Povilas
Client
"I have a company in Lithuania doing $5-6m in ad spend through my debit card. I didn't know AMEX existed until I met Miquel and he explained how I was leaving money on the table."
Antonio Leao
Client
"You have the record for the fastest ITIN we have ever processed. We did it in 37 days."
Davide Vignoli
Client
"My ITIN was delivered in 1 month and 2 weeks. Really happy with the process and I am gearing up for my trip to Miami now."
Thor M.
Client
"Got my ITIN within 6 weeks thanks to you and the whole team. I just filled out a form and waited and it came to my mail."
Chris M.
Client
"I got the ITIN as promised, FASTER than I was promised. I got the corporation and everything is done, and whenever I have a question I get my answers right away."
Michael Niziolek
Client
"Got my ITIN in 40-50 days and now I have 2 credit cards already. The experience has been amazing with hands-on support from the team."
Andrew Menechian
Client
"The LLC is fine, the EIN was fine, the ITIN's all good, got the bank accounts remotely, so everything went pretty good."
Neil Ateem
Client
"The process was super quick and easy. Whoever is behind the scenes in your team, they are on it, very communicative."
Povilas
Client
"I have a company in Lithuania doing $5-6m in ad spend through my debit card. I didn't know AMEX existed until I met Miquel and he explained how I was leaving money on the table."
Per the IRS, CP567 means your ITIN application was rejected: you may not be eligible, your documents may be invalid, or the IRS may not have received a reply when it asked for more information. The notice itself states the reason for your specific case.
What is the difference between CP566 and CP567?
CP566 is not a rejection: the IRS needs more information and gives you 45 days from the notice date to reply. Ignore it and the application gets rejected. CP567 means the rejection already happened, and the IRS remedy is a new, complete application.
Will I get my documents back after a rejection?
Yes. The IRS states it will return your documents within 60 days of the notice date.
Can I still get my tax refund if my ITIN application was rejected?
The IRS describes the path: your return can be processed without the ITIN, and you reapply attaching a copy of that return to the new application to receive the refund.
What if the IRS says my passport copy was not certified?
The IRS counts a copy as certified only when the original issuing agency provides it, certifies it as an exact copy and adds an official stamped seal. An original valid passport or a certified copy from the issuing agency needs no other supporting document, except for certain dependents whose passport has no US entry date.
Does a rejected application block me from applying again?
No. The IRS instruction on CP567 is direct: send a new application, filled out completely, with the correct documents and your tax paperwork attached. There is no stated penalty beyond the lost time.
How do I make sure the second attempt is the last one?
Remove the classic causes: a missing tax return when no exception applies, expired documents, and copies certified by anyone other than the issuing agency. A done-for-you route checks the documentation before anything is filed, which is the structural way to not see this page twice.
Sources
The published pages this guide draws on, each read on the date shown.
This guide reports what the authorities and institutions involved publish, quoted, with the date each source was read. It is not tax, legal or immigration advice. Published rules change, and an individual case can turn on facts no page can see.
MG
Author: Miquel Gironès Founder & CEO, The First Class Citizen
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